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Refund Policy - IISIIDI MAGAZINE

At IISIIDI MAGAZINE, we strive to provide our customers with quality service and products. Our refund policy is designed to address various scenarios, and we appreciate your understanding and cooperation. Please carefully review the following guidelines:

  1. Refund Processing Time:

    • Refund requests will be processed within 3 to 5 business days. Please allow this time frame for our team to thoroughly review and complete the refund process.

  2. Refund Eligibility:

    • Refunds are considered for the following reasons:

      • Billing errors or duplicate charges.

      • Unintentional subscription renewals.

      • Failure to deliver the digital magazine after purchase.

      • Any other circumstances deemed eligible by IISIIDI MAGAZINE.

  3. Requesting a Refund:

    • To initiate a refund, please contact our customer support team at refunds@iisiidimagazine.com. In your email, provide detailed information on the reason for the refund request.

  4. Approval Confirmation:

    • If you approved the design and placement of your advertisement in our physical magazine via email correspondence from Editor@iisiidimagazine.com, you are not eligible for a refund. Approval via email serves as confirmation, and the transaction is considered final.

  5. Refund Criteria:

    • Refunds will be considered based on the validity of the request and adherence to the outlined eligibility criteria. IISIIDI MAGAZINE reserves the right to deny refund requests that do not meet these criteria.

  6. Billing Disputes:

    • In the event of a billing dispute, please contact us immediately at billing@iisiidimagazine.com. We will investigate the matter promptly and work towards a resolution.

  7. Cancellation of Subscription:

    • Subscribers who wish to cancel their subscription and request a refund for any remaining unused portion may do so within 30 days of the original purchase date.

  8. Contact Information:

Thank you for choosing IISIIDI MAGAZINE. We appreciate your trust and cooperation. This refund policy is effective as of the specified date and may be subject to periodic updates.

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